*EXPECT SHIPPING DELAYS
Please be aware that once we have shipped your package there may be shipping delays due to holidays or other circumstances beyond our control. These cases are rare but relevant.
If your order hasn’t moved in over a few days or is late, we recommend reaching out to the carrier directly for an update.
Unfortunately, we will be unable to issue you a refund for the shipping fee.
*Disclaimer
Processing time 3-7 days which means
All products typically arrive within 10-14 business days after processing if you have purchased several clothing items it’s likely your items might come in separate packages in very rare cases shipping may be delayed one more week most items are shipped express but if delivery companies such as UPS ,FedEx and DHL have been effective by the pandemic some items may take longer please be patient as well your product and great service we truly appreciate the support.
*WE SHIP WORLDWIDE
FREE SHIPPING!On US orders of $200 or more!
No coupon codes needed.
Offer valid for U.S. orders placed at www.serenitylovefashions.net Shipping does not count towards the qualifying amount. No price adjustments on previous purchases. Cannot be combined with any other offers. Qualifies for standard shipping only.
EXPRESS AND PRIORITY SHIPPING ARE EXCLUDED.
*How long is shipping
All orders are usually processed, verified, and shipped within 2-4 business days .
We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages.
You can track your package using the supplied tracking number.
The time it takes to receive items includes Processing + Shipping Transit time. For example, choosing a Next Day Shipping service does not guarantee you will receive it the day after you place your order.
*HOW MUCH IS SHIPPING?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
International Orders:(Signature required)
*All international packages may be processed through customs regulations which may cause a slight delay with delivery times*
Please Note: International shipments may
be subject to import taxes, duties, and
customs fees. You are 100% responsible for additional fees charge by the country of destination upon arrival.
SerenityLoveFashions LLC is not responsible for these fees. Orders that are refused will be charged the original shipping plus return shipping to us, or subject to become a total loss.
*HOW DO I TRACK MY ORDER?
When your order has shipped, we will send you a confirmation email that includes your tracking number so that you can follow the progress of your shipment. For international orders, Standard Airmail includes a customs form label number that can be used to locate your package, but is not an actual tracking number.
*CUSTOM FEES?
A customs duty is a tariff or tax on the importation of goods. Commercial goods not yet cleared through customs are held in a customs area, often called a bonded store, until processed.
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.
Note, in rare occasions custom agents may delay delivery of some packages.As far as customs charges, we do not have any control over them, nor know what the charges will be, if any. If your package is being held by customs, that means you need to pay the custom fees in order to retrieve your package. If you don’t, the package will be returned to us.
